In the Star Wars franchise, C-3PO is a protocol droid that serves on the front lines of galactic war, demonstrating advanced knowledge of etiquette across cultures and an ability to speak more than 7 ...

Given the importance of physical distancing, it's understandable that customers and staff at auto dealerships may be leery of getting too close to one another. That's why Hyundai has developed a new ...

Nothing about customer service is easy. You get impatient when you’re the customer and your questions seem to vaporize into thin air. If you’re the rep, you never know when you could get attacked by ...

Don’t worry, this little robot is way too cute to bring back memories of HAL 9000-infused nightmares to folks that grew up reading Arthur C. Clarke's Space Odyssey series. Instead, it could open a ...

In an effort to offer assistance without any unnecessary human interaction, Hyundai has unveiled the DAL-e, a new customer service robot that is both adorable yet functional. It debuted today in a ...

Pizza Hut is testing it out! According to a May 28 th article in MarketWatch, Pizza Hut is initiating a program to use robots at several of their Asia-based restaurants. The robot, Pepper, will take ...

While service robots with male characteristics can be more persuasive when interacting with some women who have a low sense of decision-making power, 'cute' design features -- such as big eyes and ...

Wish a robot could greet your customers at the door, guide guests to the correct meeting rooms or even bring someone a cup of coffee? Well, businesses in Japan might be testing this out in just a few ...